Terms & Conditions

 

 

1. General Information

This website is operated by Kasiez Herbs, based in Awka, Anambra State, Nigeria. Our herbs are sourced from the right suppliers and our products are based on herbal traditions with a focus on natural wellness.

2. Product Use and Disclaimer

Our herbs are sold with the intention to support wellness. While we provide directions for use and educational information based on traditional and evidence-informed practices, these products are not intended to diagnose, treat, cure, or prevent any disease.

We encourage users to make informed decisions and consult their healthcare practitioners, especially if pregnant, nursing, taking medications, or managing any chronic health condition.

Individual results may vary. All product suggestions and usage guides are based on general knowledge and are not a substitute for medical advice.

3. Orders and Payments

Orders are accepted once confirmed through our platform. We accept payments via secure channels. All prices listed are in Naira unless stated otherwise and are subject to change without prior notice.

4. Shipping and Delivery

We process and ship orders within 1–3 business days. Shipping times vary based on location. We are not responsible for delays caused by third-party logistics providers or customs.

5. Returns and Refunds

Due to the nature of our products (consumables and health-related items), we do not accept returns except in the following cases:

• The wrong product was delivered.
• The item was damaged during delivery (must be reported within 24 hours with evidence).

Refunds, if applicable, will be processed after a thorough review.

6. Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your login details. Any activity under your account is your responsibility. Please notify us immediately if you suspect any unauthorized use.

7. User Conduct

You agree not to:

• Violate any applicable laws.
• Submit false or misleading information.
• Interfere with the website’s functionality or security.
• Use our platform for any fraudulent or harmful purposes.

8. Third-Party Links

We may link to external websites or services, such as payment gateways or educational resources. We are not responsible for the content, accuracy, or privacy practices of those third-party platforms.

9. Intellectual Property

Most content and images on this site are owned by us. However, some product images are sourced from trusted partners or suppliers to best represent our products. This does not affect the authenticity of what we sell.

10. Limitation of Liability

To the fullest extent permitted by law, Kasiez Herbs shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of our products, even if advised of the possibility of such damages.

11. Modifications

We reserve the right to update or modify these Terms and Conditions at any time. It is your responsibility to review them periodically. Continued use of our website implies acceptance of the updated terms.

12. Governing Law

These terms are governed by the laws of the Federal Republic of Nigeria.